Mindbridge Institute

May 10, 2024

Privacy Policy

Mindbridge (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy (“Privacy Policy”). This policy describes the types of information we may collect from you or that you may provide when you visit the website [Insert website link] (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

This policy applies to information we collect:

•    On our Website. 

•    In email, text, and other electronic messages between you and our Website or the Company. 

•    When you interact with our advertising and promotional messages, newsletters, and emails. 

•    When you register for a course. 

•    When you engage in transactions on or through our Website. 

It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or on our Website, or to information collected by us offline or through any other means, including on any other websites operated by the Company or any third party. 

Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please review this Privacy Policy periodically for updates. 

1. What information do we collect and how do we collect it?

We collect several types of information from and about users of our Website, including information:

•    By which you may be personally identified, such as name and email address.

•    That is about you, but that does not individually identify you.

•    About the equipment you use to access our Website such as your operating system version and device type.

We collect this information:

•    Directly from you when you provide it to us.

•    When you subscribe to our site to receive free or paid products, including online courses, eBooks and webinars.

•    Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies or other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

•    Information that you provide by filling out forms on our Website. This includes information provided when you subscribe to our online course, when you contribute to discussion boards, and when you subscribe to receive marketing materials or promotional emails.

•    Records and copies of correspondence (including email addresses) if you contact us. 

•    Your responses to surveys or questionnaires that we might ask you to complete for research purposes.

•    Profile data including your username and password.

•    Details of transactions you carry out through our Website and of the fulfilment of your orders. You may be required to provide financial information before placing an order through our Website.

Information We Collect Automatically 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns of usage, including:

•    Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Website 

•    Information about your computer and internet connection, including your IP address, operating system, and browser type. 

The information we collect automatically may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or that we receive from third parties. Automatic data collection helps us improve our Website and to deliver better and more personalized service, including by enabling us to:

•    Estimate our audience size and usage patterns. 

•    Store information about your preferences, allowing us to customize our Website according to your individual interests.

•    Speed up your searches.

•    Recognize you when you return to our Website. 

The technologies we use for this automatic data collection may include:

•    Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may not be able to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access our Website.

•    Web Analysis Tools. We may use web analysis tools that are built into the website to measure and collect anonymous session information.

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

2. How do we use your information?

We use information that we collect about you or that you provide to us, including any personal information:

•    To present our Website and its contents to you. 

•    To provide you with information, products, or services that you request from us. 

•    To provide you with information or marketing and promotional materials about additional products or services we offer. 

•    To fulfill any other purpose for which you provide it. 

•    To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. 

•    To notify you about changes to our Website or any products or services we offer or provide through it. 

•    In any other way we may describe when you provide the information. 

•    For any other purpose with your consent. 

3. How do you get my consent?

When you provide us with personal information to subscribe to a service on our Website, make a purchase, or participate in or consume a digital product, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to unsubscribe if consent is implied.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at [email protected].

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy, including:

•    To contractors, services providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. 

•    To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

•    To fulfill the purpose for which you provide it.

•    For any other purpose disclosed by us when you provide the information.

•    With your consent.

We may also disclose your personal information:

•    To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

•    To enforce or apply our Terms of Use and any other agreements, including for billing and collection purposes.

•    If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click the unsubscribe link in the footer of the email.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.

5. Payment

If you make a purchase on our Website, we use a third-party payment processor such as Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

6. Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, or inappropriately accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted on our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website. 

8. Age of Consent

Our Website is not intended for children under eighteen years of age. We do not knowingly collect personal information from children under eighteen, and no one under age eighteen should provide any personal information to our Website. If you are under eighteen, do not use of provide any information on our Website or through any of its features; register on the Website; make any purchases or payments through our Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any username you may use. If we learn we have collected or received personal information from a child under eighteen, we will delete that information. If you believe we might have any information from or about a child under eighteen, please contact us at [email protected].

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The date the Privacy Policy was last revised is identified at the top of the page. 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact at [email protected]. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.